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South (large) Pool Updates
The South Pool will soon have all new pool furniture - New Commercial Grade loungers, chairs and tables. The new loungers are slightly taller and include are rests to greater comfort and to ease getting in and out of the lounger. The Chairs and tables will be the mesh-sling type as opposed to the web strap on the current chairs and loungers. These are more comfortable and durable.
Note also that, in response to requests from many residents, the pool area inside the fence will be designated NON-SMOKING.
In the near future the maintenance area behind the pool house will get a new vinyl enclosure fence and new foliage to replace the aged ficus hedge.
Earlier this year the pool bathrooms were completely remodeled and air conditioning installed for comfort and to control the high humidity that impacts the cleanliness of the bathrooms.
We will continue to lock the bathroom doors at around 8 pm and reopen them in the early morning, to discourage mischief when the pool, is officially closed.
North (small) Pool Bathroom Refurbishing Project - update
The North Pool Toilet and Alcove building now has a new roof and skylights. Also, the exterior of the building, perimeter fence and the pool coping have all been repainted.
Recently we removed the aged and sickly ficus hedges and other vegetation and replaced it with new. There are some additional upgrades to the landscape coming. Also the sunken storm grate has been raised to make the sidewalk a little safer and improve the appearance of the pool entrance.
Swimming Pool Hours
Note that the hours of operation for both of our swimming pool facilities is 8am to 10pm. The lights go off at 10pm. That should be the que to exit the facilities.
While we say they are 'open until 10pm', we must be considerate to the residents that border the pool areas. We allow late evening swimming because some of our residents like to take a dip when they arrive home late from a busy day. Please do so quietly and note that this means no get togethers with friends for party-time.
Regarding 'parties at the pool', note that the Rules limit guests to six (6) per household, and you MUST accompany them. It is not acceptable for you to send your guests to the pool.
By the way, if any resident asks you or your guest "who are you and where do you live", you are obligated to answer them truthfully. Use it as an opportunity to make a new friend. They are just helping to protect your property.
We appreciate your patience and cooperation..
SECURITY REQUEST - Please, Do NOT call the guard
Some Rainberry Lake residents continue to call ahead to tell the guard they are expecting a guest or delivery.
Please, DO NOT do this. Instead, let the guard call you when the visitor arrives.
There are many reasons for this:
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Thank you for your cooperation
Callbox at the entrance
When our guard is off duty (after 8 PM), visitors must use the Callbox at the entrance to call a resident. The resident then has the ability to open the Visitor's gate and admit their visitor or delivery.
The CommuniKey system is designed to work in conjunction with a free Smartphone app that residents should download and install on their phone. The app enables a number of features that improves the likelihood that the resident will not miss that important call from their visitor or delivery. These features include video viewing of the visitor, call history log, call redirect, and call rollover.
The Communikey Instructions to install the app and operate the system can be downloaded by clicking here.
When you receive a call from the CommuniKey system:
If you would like to change your callbox information – Directory Name, or contact phone numbers, please email callbox@rainberryvillas.com and include your name, Rainberry Lake address, and phone number.
Thank you for your cooperation and patience.
Tailgating through the Entrance Gates
Occasionally someone will pull up behind your vehicle as you approach the Resident's Entrance gate, intending to tailgate your vehicle through the gate. Not only does that bypass our community security bu it's dangerous and likely will damage the gate, causing severe inconvenience to other residents and cost to the HOA.
Please notice that there is a STOP SIGN immediated after the gate. By obeying and stopping at the sign, you can give the gate time to close behind you and foil the tailgater's progress.
Also, we urge residents to resist the temptation to act as good Samaritans and DO NOT aid visitors in their attempts to enter. This frequently happens with Amazon gig drivers. These people do NOT work for Amazon and Amazon does not vet them and cannot identify them when we have a complaint.
If the Resident they're visiting does not answer the Callbox, then they should not be admitted. (So please answer all calls from the Callbox).
Holiday Message from the HOA Board of Directors
The Villas of Rainberry Board of Directors would like to wish all of our neighbors and their families a Happy and Healthy New Year.
Lake Management Presentation
The Lake Board has scheduled the Yearly Lake Presentation to be held on February 5th at 6:30 PM. The meeting will be held in the Pines of Delray North Clubhouse and all residents of Rainberry Lake are welcome to attend. The Lake Board and our Lake Management contractor - Solitude Lake Management - will report on the status of our lake and what they are currently doing to maintain the lake. Solitude will be represented by Steve Carbol, our Project Manager who is a Senior Aquatic Biologist.
Please mark your calendar and plan to attend this important presentation.
AltaOpen (previously OpenPath) - Cellphone Control of Entry Gate
Our RFID Tag entry system enables residents to pass through our entry gates without stopping. But sometimes residents are traveling in taxis or rental cars, or they may be driving a loaner or are riding home with a friend. These vehicles will pprobably not be equipped with an RFID Tag. To accommodate these situations we have a system called AltaOpen, which enables residents to open the Resident's Gate using their cellphone.
AltaOpen is a software application (app) that residents (residents only) may install on their Android or iPhone. Once installed the app may be activated by the AltaOpen Administrator (RBL Rec Area Security).
Note that AltaOpen must NOT be used to admit visitors. It is NOT an alternative to our Callbox. If the resident is not at the gate when they use AltaOpen, the Administrator will be notified and the resident may loose their AltaOpen privileges.
For more information on this system you may download a copy of the AltaOpen Installation and Operation document by CLICKING HERE.
Residents interested in getting AltaOpen may send a request via email to AltaOpen@rainberryvillas.com.
The email request must include:
1. The Resident's name and RBL address
2. The phone number of the cellphone on which they intend to install AltaOpen.
3. The email address for an email account that can be accessed on that cellphone.
Note that AltaOpen is not available to any guests, visitors or contractors, and a limited number of AltaOpen accounts are available to each residence.
Also, PLEASE DO NOT attempt to admit large-trucks or vehicles pulling trailers using AltaOpen. The gate will close on these vehicles damaging the gate and/or the vehicle. These types of vehicles are NOT to enter the community between 8PM and 8AM.
Guard's Resident Database System
It's very important that the guard's database be up-to-date, including the names of all adult residents and all their contact phone numbers. Otherwise, visitors or deliveries may be turned away by the guard if he is unable to identify a resident or contact them.
We are doing everything we can to keep the records current, however, if any resident believes that their information is missing or incorrect they may email us with their correct information, including names of guests or contractors they wish to allow entry (without calling ahead).
There is a special email address for this purpose - resident.info@rainberryvillas.com
Please note that the email message should include:
- the Rainberry Lake address
- the names of all permanent adult members of the household,
- the phone number(s) the guards should call to announce a visitor
- optionally, the full names of any authorized visitor(s)
- optionally, the company name(s) of any authorized contractors
The resident may also specify the date(s) a contractor or visitor should be allowed entry. Or they may specify the names of anyone that should be denied entry.
Thank you for your patience and cooperation.
Gate Crashers
When someone crashes through or forcibly breaks our Entry Gates and we have heard from Residents that they are concerned that these Gate Crashers are getting away with it. Well rest assured that the HOA does take action against these perps.
We have security cameras at both pools and at our community entrance, and we work closely with the Delray Police Department to identify and track down these individuals. In recent months we have successfully collected hundreds of dollars of damages from numerous Gate Crashers.
In more than one of these cases we were aided in our identification by residents that reported details of the destructive behavior. So if you SEE SOMETHING - SAY SOMETHING.
For your own safety, do not approach the perpetrator(s). If you can safely take a picture or get a licence plate number, great!
Please report what you saw by sending an email to RBLSecurity@rainberryvillas.com. Rest assured that your identity will remain confidential.
Email Newsletters and Other Important Notices
If you are a resident and would like to subscribe to our email list to receive Newsletters and Important Announcements, CLICK HERE
